Make Visit Booking
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Online Booking Portal
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Self-Service Kiosks
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Visit Booking Hotline
Mondays to Fridays: 8:45am - 5pm Saturdays: 8:45am -12.30pm Closed on Sundays and Public Holidays |
Note:
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Visit slots are available on a first come first serve basis.
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All bookings, cancellations or modifications to visit bookings need to be made at least two days in advance.
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Walk-in visit requests are not allowed.
Step 2: Register your Visit (On Visit Day)
Be Punctual for Registration
You are required to arrive and get a queue number:
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30 - 45 minutes before your scheduled face-to-face visit session
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15 - 30 minutes before your scheduled Tele-visit session
Get a queue number for your visit when you arrive at the Prison Link Centre.
Visitors who are late for registration will not be allowed to proceed with their original scheduled visit session and will need to have the visits rescheduled.
Documentation
The following items are required for visit registration:
For first visit
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Identification documents (NRIC / Singpass / Passport / Birth Certificate)
For subsequent visits* Identification documents (NRIC / Singpass / Passport / Birth Certificate)
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Visit Card
Personal Belongings
Visitors will only be allowed to bring in their identification documents
for the visit session. All other personal belongings are to be kept in
the lockers provided.
Dress Code
Visitors must be properly attired, or they may be turned away. Inappropriate
attire, such as short shorts, miniskirts, short dresses, bare backs, halter
tops, low cut clothing, or see-through garments, are not acceptable.
If in doubt, please bring along a jacket and a bottom of at least knee-length.
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Families may go through challenging times when a loved one is incarcerated and will require support. You may find these resources useful.